What are the deadlines for processing requests?
It takes between 1 and 3 months for all the services of the Gold Pack. For any other request, a deadline will be proposed to you on the estimate.
How to register on Ofadef and subscribe to the Gold Pack?
Click on the “Subscribe” button at the top of the page and follow the steps to create an account:
- Pack choice
- Personal informations
- Payment
An email containing an activation link will be sent to the entered email address.
What are the conditions for registering?
To become an Ofadef customer, you must be:
- Foreign student
- Foreign worker
If you are a minor, you will need to provide us with parental consent.
How to follow your dossier, the status of your requests?
Log on by clicking on the “My account” button and entering the username and password chosen when creating your account.
Once connected, the menu provides access to uploading documents and monitoring current requests.
How to contact customer service?
Go through the request form for any question or request for a quote / once the customer has subscribed to an offer, he will have direct contact to his liaison office.
How to access your online space?
Log on to the customer area by clicking on the “My account” button.
Once connected, the menu provides access to the management of dossiers and the customer account.